FREQUENTLY ASKED QUESTIONS

SYSTEM KNOWLEDGE BASE v3.1.5

All transfers are handled with encryption. Files are stored temporarily and are automatically deleted after 24 hours to ensure your privacy.

We support a wide range of platforms, including:
  • YouTube
  • Facebook
  • Instagram
  • And many more, thanks to `yt-dlp`!

There are no hard limits on file size or video length, but very large files may take longer to process and could be subject to server timeouts. For best results, we recommend videos under 2 hours.

Downloads can fail for several reasons:
  • The provided URL is invalid or private.
  • The content is protected by DRM.
  • The platform's download protocols have changed, and our system has not yet been updated.
If you continue to experience issues, please contact us.
NEED MORE INFO?
avinandaneservices@gmail.com
Response Code: FAQ_QUERY_775
faq@help:~#